Information for Your Stay |
Welcome Letter 2022
Welcome back for our fourth season! Thank you for choosing to stay with us. We welcome feedback as to what we can do to make your stay more enjoyable. We have modified numerous aspects of the property as a direct result of guest feedback and will continue to do so. |
Highland Lake Resort Essentials
First Friday in May- Memorial Day Office Hours: Fri-Sun 9AM-6PM Memorial Day - First weekend in Sep Office Hours: Mon-Sun: 9AM-8PM First weekend in Sep-Oct 30th Office Hours: Mon-Sun: 9AM-6PM CLOSED DAILY 1PM-2PM (for lunch). If you find anything in your room unsatisfactory please let the front desk know immediately to remedy the situation. Lastly, if you want to use paddles for boats before 9AM let the front desk know before 8pm the day before and we will leave them out for you. |
Policies
Our 2022 policies can be viewed in their entirety on the link above and on our policy page. Check in is 3pm and check out is 10am (after vacating at 10am, guests may use amenities until noon). We do not allow pets (sorry), and smoking & vaping is allowed in one designated area only. We ask guests to be quite and keep music & voices low after 9pm and before 8am. |
Housekeeping
By 9AM please write on the OUTSIDE of the plastic laminate sheet the number of towels, coffees. It is located just outside your door on porchside. Place dirty linens and trash outside your door. Housekeepers will remove and leave fresh supplies outside your room. Our cleaners will only enter your rooms if you request and only if you are not in the room at the time. If you need something after housekeepers have left please call the front desk. |
Sparkling Clean
Body wash, shampoo and hand soaps are provided in the rooms. They are selected for gentle scents and a clean refreshing feel. We are thrilled to have made this transition considering the thousands of plastic containers that will no longer be needed. |
Books
Yes we love books! The genre is mostly spiritual (all faiths), personal stories of transformation, and a smattering of other novels. We know kindle is the future... but nothing beats a paper book in a comfy chair by a Maine lake. If any book interests you please take it home and pass it on to someone else when you are through. We will replenish our stash annually. |
Visitors Pass
All visitors are required to register at the front desk. Visitor passes are available at $25 per person between the hours of 9:00 am - 8:00 pm. Guests who wish to have visitors should reserve asap as there is a daily limit of 10 passes allowed to preserve the resort atmosphere for all our guest's enjoyment. |
Designated Smoking Area
Smoking is not permitted anywhere on the property except the designated smoking area. Please respect the health and wellbeing of other guests by honoring this policy. THANK YOU! |
Children
This property is made for the wonder and delight of all ages and especially children. However it is essential that children have adult supervision at all times as the waterfront, obstacle course, fire pits and other areas can present challenges for young ones. |
Free On Demand Movies & Cable TV
You can choose from numerous channels as well as watch hundreds of ON DEMAND movies for FREE. You can pause and fast forward films with your ONE remote. The apartment unit is different - that space has Netflix movies and local channels available but no cable stations. |
Heat & Air Conditioning
We have wall or window mount a/c units in all rooms and heat regulation is controlled by a monitor on the walls. The a/c units can be set to the "fan" with no cooling feature for white noise, or "cool" for constant cold air or "econo" for maintaining constant temperature but turning offi when temp is reached. Please don't leave a/c on with windows open. Thank you! |
Keurig Coffee Makers
For those needing more information regarding the use of our Keurig Coffee Makers, you will find that in the above link. We supply a decaf, two regular and one variety pod. We also offer black tea bags. |
Sanitizers
We installed over 20 hand sanitizer dispensers throughout the property. There are also a half dozen buckets with commercial grade cleaners and rags which we replenish every morning for cleaning amenities before and after use. |
Forgot Something?
Please call our front desk receptionist if you forgot something. We have additional toiletries, umbrellas, fans, and an assortment of items others guests have requested. |
Nectar of Maine
In spring of 2021 Nectar began leasing our cafe space. Our guests receive a 5% discount on purchases. Owner Rose Heggemen is committed to plant based food and wellness. Offering delicious smoothies, baked goods, CBD products and art from local artisans. FMI: NECTAR OF MAINE |
Dirty Ice Isn't Cool
We provide ice for cooling but not for consumption. Please use the hand sanitizer before getting ice. There are 2 grocery stores and 2 gas stations all within a mile from Highland that sell bagged ice: Shell Gas, Hannafords, Food City & Irving |
Covid-19
There are no travel restrictions in Maine at this time (June 2021). We continue to enhance our safety and sanitizing protocols. We installed 20+ hand sanitizer dispensers, offer complimentary face masks, added 4 new picnic tables & 2 more charcoal grills for in house meals. |
Laundry
Guests are welcome to use the coin laundry in the game room. The washer is $1.50 the dryer is free. If other guests are utilizing the room please leave your laundry and return when you believe it will be done rather than waiting with it. Thank you for your consideration. |
Bridgton Hospital
Is located less than a mile away. There is an urgent care center in North Bridgton affiliated with the hospital as well. 10 Hospital Drive Bridgton |
Food City
This employee owned grocery store offers many products from many regional farmers and businesses. 295 Main St. Bridgton |
Hannafords
For a shortcut you can take S.High Street to Willet Rd and access Hannafords from the side entrance. Also you can order groceries online and they will deliver to your car. 109 Portland Rd Bridgton |
Bus Portland to Bridgton
~Lakes Region Explorer Bus Service~ Tickets are $6 round trip from Reny's parking lot to Downtown Portland. Traveling about every 3 hours. Visit their website for the most current schedule. |
Car Charging Station
There is a car charging station 1/2 mile away in the parking lot behind Reny's. Look for the sign on the brick garage next to the gazebo. |
NO Uber, Lyft or Taxi
At this time we are not aware of any transportation services in our area. If this changes we will update here. Sorry! |