Front Desk Information Line 1 (207) 647-5301 & info@highlandlakeresort.com
~ All Underlined Words are Links to More Information ~
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Information for Your Stay
Welcome Letter 2020
​We want to thank all of you for being patient with us as we maneuver this new territory.  We have invested in significant upgrades to to ensure your health and safety.  
Highland Lake Resort Essentials
This document is in all rooms. If you find anything in your room unsatisfactory please let the front desk know immediately to remedy the situation.  We have had exceptional cleaners and aim to maintain the highest cleanliness standards.
Policies
Our 2021 policies can be viewed in their entirety on the link above and on our policy page.  We welcome feedback as to what we can do to make your stay more enjoyable.  We have already added and modified numerous aspects of the property as a direct result of guest feedback and will continue to do so.
Housekeeping
By 9AM please hang these forms on the exterior doorknob facing the water (deck side).  Place dirty linens and trash outside your door.  Housekeepers will remove and leave fresh supplies outside your room. Our cleaners will only enter your rooms if you request and only if you are not in the room at the time.  
Sparkling Clean
Body wash, shampoo and hand soaps are provided in the rooms. They are selected for gentle scents and a clean refreshing feel.  We are thrilled to have made this transition considering the thousands of plastic containers that will no longer be needed. 
Conservation Efforts 
If you need additional towels (or anything) after housekeeping has come please call our front desk. Previously, our industry standard was leaving unused towels in bathrooms.  Now ALL bath towels must be laundered between each guest group even if they have not been used. 
Free On Demand Movies & Cable TV
You can choose from numerous channels as well as watch hundreds of ON DEMAND movies for FREE.  You can pause and fast forward films with your ONE remote. The apartment unit is different - that space has Netflix movies and local channels available but no cable stations. ​
Heat & Air Conditioning
We have wall or window mount a/c units in all rooms and heat regulation is controlled by a monitor on the walls.  The a/c units have a temperature gauge and fan speed regulator.  For those that don't want a/c but sleep better with white noise, you can set the fan on with no cooling feature.  
Keurig Coffee Makers
For those needing more information regarding the use of our Keurig Coffee Makers, you will find that in the above link. ​ We supply a decaf, two regular and one variety pod.  We also offer black tea bags. 
Sanitizers
We installed over 20 hand sanitizer dispensers throughout the property. There are also a half dozen buckets with commercial grade cleaners and rags which we replenish every morning for cleaning amenities before and after use.     
Forgot Something?
Please call our front desk receptionist if you forgot something. We have additional toiletries, umbrellas, fans, and an assortment of items others guests have requested. 
Highland Cafe
We are still trying to find someone to lease the space for 2021 and beyond.  If you know anyone who loves food & people please visit our cafe page on our website & contact:                         Carla 603-730-2143
Dirty Ice Isn't Cool
We're sorry but we can't provide ice to our guests due to Covid-19 regulations.  There are 2 grocery stores and 2 gas stations all within a mile from Highland that sell bagged ice: Shell Gas, Hannafords, Food City, Irving
Covid-19
We continue to enhance our safety and sanitizing protocols. We installed 20+ hand sanitizer dispensers, offer complimentary face masks, added 6 new picnic tables & 3 more charcoal grills for in house meals, and added SIGNS in all our rooms.  Our staff will routinely walk through the sanitizing the property.  ​
Laundry
Guests are welcome to use the coin laundry in the game room however masks are required.  Contact the front desk to let them know. The washer is $1.50 the dryer is free. If other guests are utilizing the room please leave your laundry and return when you believe it will be done rather than waiting with it.  Thank you for your consideration in these difficult times.
Bridgton Hospital 
Is located less than a mile away. There is an urgent care center in North Bridgton affiliated with the hospital as well.
10 Hospital Drive Bridgton
Food City
This employee owned grocery store offers many products from many regional farmers and businesses.  
295 Main St. Bridgton
Hannafords 
For a shortcut you can take S.High Street to Willet Rd and access Hannafords from the side entrance. Also you can order groceries online and they will deliver to your car.
109 Portland Rd Bridgton
Bus Portland to Bridgton
Tickets are $6 round trip from Reny's parking lot to Downtown Portland.  Traveling about every 3 hours. 
Car Charging Station
There is a car charging station 1/2 mile away in the parking lot behind Reny's.  Look for the sign on the brick garage next to the gazebo.
Uber, Lyft, Taxi
At this time we are not aware of any transportation services in our area.  If this changes we will update here.  Sorry!
Bring your Own Boat
We have a boat launch and dock which allows up to 4 boats.  There is NO FEE but you must call and reserve your spot.  Trailers can be left in a lot adjcacent to the boat launch.  Boats must be inspected for milfoil and invasive species.  Those needing to charge boat batteries overnight may do so for $20 a day. ​
Swimming 
​Just remember children 12 and under must  have adult supervision on the property, especially near the water. There is NO LIFEGUARD on duty.  Contact the office for complimentary flotation devices and beach towels (please don't use bath towels) .  Just return the beach towels to the office after you check out. 
Boating
We have 2 canoes, 5 kayaks, 2 paddle boards, 1 row boat, one pedal boat. Simply call the office to sign up for 90 min. and we will leave sanitized paddles and life jackets out by the front office.  Guests can use multiple boats in a day and extend use if others aren't waiting. PLEASE return paddles and jackets to the front desk after use. ​​
Fishing
We have fishing poles for guests.  Cast off from our shores or take one of our complimentary boats to check your luck around five mile long Highland Lake. 1/4 mile away Unc'l Lunkers sells bait.  For info on purchasing a license (daily, weekly and more) visit the Maine.gov website
​​Obstacle Course
Coming in summer of 2021!
We are soooooo excited!
As the years progress we will transform this area into the most enchanted magical space...
Biking
Please contact the front desk to sign out a complimentary bike.  Sanitize before and after and leave by garage when through (so we can sanitize also).  Grab a bike, helmet, bike lock and head downtown to check out shops or go for a hike.  
Labyrinth 
For over 4,000 years old these have been used as a walking meditation.  There are no rules on how to use.  One suggestion is before entering to consider a contemplative question, prayer, or favorite image to hold in your mind and just follow the path. Upon reaching the center you may pause a few moments before unwinding your way back out.
Fire Pit Areas
We understand guests have met at Highland campfires and forged friendships that have lasted over a decade.  Those days are on hold. We added 3 additional pits for 2021 bringing the total to 7 fire pits on site. We sell fire wood & starter bundles for $5 bundle at front desk.  Firewood from Maine is allowed but no out of State wood is permitted. 
Lawn Games
We offer corn hole, bocce ball, croquet, swings, badminton, frisbees and more.  If you have any requests for lawn games please let us know and we'll do our best to accommodate your needs.  We rotate games on the lawn so we may even have what you desire in our garage. 
Picnic Areas &
Charcoal Grills
Due to covid and the growing demand for more on site meals we added three additional charcoal grills in 2021 for a total of five charcoal grills.  We have wire brushes and barrels near each grill.  
Rancing with the Owner
Jul - Aug  Every ____day ___AM
Running + Dancing = Rancing.  We will meet at the office and drive a mile to a location with trails in the woods. Requirements: transportation to the site, your own music/ear phones, decent footware (may be muddy spots) & ability to pocket your pride. 
ZUMBA
Beginning mid Jun-Aug Every______ at ___PM, weather permitting, Allison Sands will offer lakeside "socially distanced" fitness dance Zumba classes.  This is a judgement free zone. It's donation only for hotel guests.  FMI: allisonsands.zumba.com
Rest, Relax, Restore
Yes, there are lots of cool things to do on site, and even more in the area but make sure to take time to relax and just be.  Listen to the birds.  Feel the sunshine or rain drops on your face.  Everything we do on the property pales in comparison to natural glory of Mother Nature.  Drink her in!  Let her work her healing magic on your mind, body & heart. ​
Infrared & Steam Saunas 
Please contact the front desk to schedule your time.  
We have a 2 person steam sauna and a 6 person infrared sauna. Click the link below to find out more about our saunas.
FMI: SAUNA 
Meditation Room
Please contact the front desk to schedule your time.  We allow one guest group in each indoor area at a time.  While we sanitize between guests, we ask everyone to also please sanitize equipment before and after use.  THANK YOU!
Fitness Room 
Please contact the front desk to schedule your time in our little gym.  We allow one guest group in each indoor area at a time.  While we santize between guests, we ask everyone to also please sanitize equipment before and after use. THANK YOU!
Game Room 
Please contact the front desk to schedule your time.  We allow one guest group in each indoor area at a time.  While we santize between guests, we ask everyone to also please sanitize equipment before and after use. Please do not spray pool table. THANK YOU!
Costume Room
Unfortunately this room will remain on hold until 2022.  We are hopeful that use of this amenity will be safe in our 2022 season. Thank you for your patience. 
Board Games
Request board games from our front office.  
And to find out a bunch of cool stuff our town has to offer check out our Bridgton Area page. 
​Love Always... yea we have the coolest tag line ever!