Effective May 24: The capacity limit for indoor gatherings will increase to 75 percent, and outdoor gatherings to 100 percent.
3. Update travel policies established last summer.
Effective May 1: Shift Maine’s COVID-19 travel policy to automatically exempt all states, unless otherwise determined by the Maine CDC. If one or more states see a spike in cases of highly contagious COVID-19 variants, Maine will apply its test or quarantine requirement to travelers to and from that state.
Safety Measures @ Highland
As new research and best practices become available, we will update our policies accordingly.We have implemented the policies and procedures based on mandates and recommendations from the State of Maine and the CDC, which enhance the safety and wellbeing of our hotel guests and employees. We assume, on a daily basis, that all guests and staff could have Covid, and therefor practice safe standards including social distancing, masks and other safety protocols listed below.
Anyone needing to cancel reservations due to the coronavirus please contact us as soon as possible.
While as a small, seasonal business, we are greatly affected by cancellations, we understand the gravity of Covid and want our guests to be reassured they will not lose their money due to infection.In the event you need to cancel due to a positive Covid test or any other Covid related issue, any non-refundable deposit will be applied for a future stay within 12 months from your original reservation.
We offer a contact-less check-in procedure where guests can pay and check-in over the phone rather than going to our main office. In the event guests need to visit the office we have Plexiglas barriers in place as well as complementary face coverings.
We offer 23 rooms located on five-acres with 400 ft. of waterfront. Additionally, we do not to have any interior hallways or corridors in the hotel. There are two places for indoor Throughout the grounds there are various outdoor seating areas to support safe small group gatherings.
We have 22 hand sanitizer dispensers located around the resort (outside the entrances to the hotel rooms, the conference room, office, game room and gym). Our commercial grade disinfectants are used to clean hard & soft surfaces in the rooms and throughout the property. We also utilize Ultraviolet Light sanitizing wands to add an additional level of sanitation in our hotel rooms.
All our employees are required to go through Covid-19 training & certification. Some of the measures we employ include mandated face coverings, physical distancing, cleaning, and disinfecting protocols.
Daily housekeeping services are not offered for brief stays unless requested.
To minimize the interaction between our employees and guests, we will provide guests with the supplies outside their rooms as needed. There are tags in the rooms where guests can select daily what supplies they want in their room, i.e. coffee, clean linens, tissues, etc.
Employees are not permitted in hotel rooms when guests are present.
The use of our gym, game room and sauna are permitted one guest group at a time with a 1.5 hr. limit to give other guest an opportunity to use them.
Boats can be checked out over the phone and the front desk attendants will leave paddles and life jackets outside the office for guests as needed.
We have 22 hand sanitizer dispensers located around the resort (outside the entrances to the hotel rooms, the conference room, office, game room and gym). Our commercial grade disinfectants are used to clean hard & soft surfaces in the rooms and throughout the property. You will find a half dozen buckets throughout the property with spray bottles and rags for disinfecting surfaces (we replenish daily).
New Eating Areas, Firepits & Grills
To address the growing demand for dining on site we purchased six new picnic tables, two new firepits and two new grills to accommodate guests needs.
In closing we want you all to know we appreciate your support both past and present. Regardless of where you choose to vacation this summer, please drink up the beauty of nature and fill your mind and heart with loving kindness.