Our primary aim is to implement policies and procedures, based on recommendations from the State of Maine and the CDC, which enhance the safety and wellbeing of our hotel guests and employees. As new research and best practices become available, we will update our policies accordingly. ​
We are so excited to announce our reopening!  Please keep the following in mind as you book your reservation with us:    
  • The State will allow adults ( 18 yrs old or older) who obtain and receive a negative COVID-19 test from a specimen taken no longer than  72 hours prior to arrival to forgo the 14-day quarantine upon arrival in Maine.
  • Maine is not requiring the testing on anyone 18 yrs. old or younger. 
  • New Hampshire and Vermont residents are exempt from this requirement.  
  • People who are not Maine, New Hampshire, Vermont, Connecticut, New Jersey or New York residents must complete a Certificate of Compliance form indicating they have received a negative COVID-19 test result, that they will quarantine in Maine for 14 days, or that they have already completed their quarantine in Maine.
To better prepare for visiting Maine we ask that you please read the State of Maine Covid policy (link below)  and adhere to our State Covid regulations by completing the certificate of compliance form (link below) and emailing it us prior to your arrival.  
Links: 
A.) State Of Maine Covid19 policy:
https://www.maine.gov/covid19/restartingmaine/keepmainehealthy/   

 B.) Maine Certificate of Compliance form:
https://www.maine.gov/decd/sites/maine.gov.decd/files/inline-files/KeepMaineHealthy_GuestComplianceCertificate.pdf

C.) To find the nearest COVID-19 testing site in your area:
 https://get-tested-covid19.org/     

Anyone needing to cancel reservations due to the coronavirus please contact us as soon as possible. 
​Beginning July 1st, we are reverting to our standard cancellation policy. 

Here at Highland Lake Resort we have been working diligently to implement safety procedures throughout our property.  We look forward to providing your a safe place with fabulous outdoor amenities to make summer memories.
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In closing we want you all to know we appreciate your support both past and present.  Regardless of where you choose to vacation this summer, please drink up the beauty of nature and fill your mind and heart with loving kindness.   
Be well , from all of us at Highland Lake Resort

​​Below is an overview of some of the strategies we are implementing. This list is by no means complete: ​
  • We are implementing a contactless check-in procedure where guests can pay and check-in online rather than going to our main office.  In the event guests need to visit the office we have plexiglas barriers in place as well as complementary face coverings. 
  • Physical distancing: We are fortunate to be situated on a five acre parcel of land with only 22 rooms. Additionally we do not to have any interior hallways or corridors in the hotel. Throughout the grounds we will position over a dozen outside seating areas in a way to support safe small group gatherings.
  • We will install over 22 hand sanitizer dispensers outside the entrances to the hotel rooms, the conference room, office, game room and gym.  Our commercial grade disinfectants are used to clean hard & soft surfaces in the rooms and throughout the property.  We will utilize four newly purchased Ultraviolet Light sanitizing wands to add an additional level of sanitation in our hotel rooms. 
  • All of our employees will undergo ongoing Covid-19 best practices training & certification.  Some of the measures we will employ include: mandated face coverings, physical distancing, cleaning and disinfecting protocols.  Additional staff is being hired to routinely sanitize the interior and exterior of the buildings. 
  • Daily housekeeping services will not be offered for brief stays unless requested.  We will provide guests with the supplies outside their rooms as needed. This minimized the interaction between our employees and guests.  Additionally, employees will not be permitted in hotel rooms when guests are present. 
  • The use of our gym, game room and sauna will be permitted one guest group at a time with an hour limit.  Boats can be checked out over the phone and the front desk attendants will leave paddles and life jackets outside the office for guests as needed. 
  • We are required to remove all nonessential items from the hotel rooms as everything must be thoroughly be sanitized between guest stays.  Yes, I know, we also love our Himalayan salt lamps, our books, our decorative pillows... but we'll put them back when this is over, we promise!  
Below is a list of links with information regarding Covid-19 and the Hospitality industry.​
COVID-19 testing site in your area click on the link below:  https://get-tested-covid19.org/
     
Maine's Covid-19 Response:
https://www.maine.gov/covid19/
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Maine Tourism Industry:
https://www.mainetourism.com/articles/post/maines_tourism_industry_is_too_important_to_forget/

Trip Advisor:
https://www.smartertravel.com/covid-19-travel-options-need-to-know/

​Centers for Disease Control: ​https://www.cdc.gov/coronavirus/2019-ncov/index.html

John Hopkins Coronavirus Resource Center: 
https://coronavirus.jhu.edu/map.html

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